Product/Production Coordinator

February 2014 the marketing department was dissolved. Due to my work with the product team from TakePart, I was offered an opportunity to join the TakePart team as Production Coordinator with the product and tech team. I retained some of my old responsibilities for the Participant and gained new skills as I gained new responsibilities, including:

  • Served as the lead production manager for the content migration and redesign of Participant from WordPress to Drupal

  • Trained and assisted staff on use of TakePart.com and Participant.com on Drupal CMS

  • The maintenance and distribution of support and training documentation

  • CMS training and instructional video creation

  • Wireframe and website comp creation

  • Created micro-sites with Drupal in collaboration with Participant, TakePart and Pivot TV

In my role as Production Coordinator I was the shepherd for campaign pages for all divisions and execute change management through staff training and documentation distribution. Through my role I was able to expand my skills and contribute the following;

  • Successfully transition over 30 film social action campaigns from WordPress to an updated Drupal CMS

  • Improve adoption of Drupal CMS through training and the creation of instructional training videos

  • Streamline project SOP in collaboration with marketing and sales

Challenges & Solutions

Challenges

  • Learning project initiation: basic project briefs and wireframes

  • Navigating setting and leading meetings alone

  • Learning Drupal

  • Revolving door of leadership

Solutions

  • Learning to ask for help and researching to become more self-sufficient with troubleshooting were key to learning how to start a project.

  • I had to sit through trainings and be focused on the structure of the presentations and key points to note while instructing in order to effectively present on my own.

  • YouTube was my friend when I hit a wall with Drupal. I learned more visually when trying to solve product issues.

  • We went through a few Product Directors after our longstanding Director left the company. As a team, we had to be adaptable when a new person started and just keep moving our projects forward.

To view the archived micro-sites here.


Highlights

Participant

The redesign of Participant’s corporate site was one of the largest projects I ever helped lead. In addition to redesigning the website, content had to be migrated from WordPress to Drupal. It was the first time I was in C-Suite meetings for a project and included in the execution of core deliverables.

Main Tasks

  • Getting design and copy approval

  • Gathering files for all design assets, updating when needed

  • Build and test each page

  • Updating links and adding images to migrated content

  • Page publishing

  • Navigation updates

After all approved and published, training began to empower internal teams to manage the site as we moved onto other projects.

 

Baby Steps Into Program Management & Operations

While transitioning social impact campaigns from Participant’s corporate site to TakePart I had to learn how to manage a schedule for over 30 films, while managing new projects as films were released.

Requirements

  • Updated trailer thumbnails - one-sheet art only

  • Action(s) related to film need to be listed

  • The associate social impact action partners need to be included

  • Find and add TakePart articles whenever possible

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Product/Program Manager

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Social Marketing Associate